Senior Account Management Administrator (Bali - Hybrid/Remote)

Hawksford Singapore · 📍 Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 70000000 - 80000000
Hawksford Singapore is looking for a highly skilled Senior Account Management Administrator to join our team in Bali. This role offers a unique opportunity to work in a hybrid/remote setup, combining the best of both worlds. As a Senior Account Management Administrator, you will play a pivotal role in managing our client accounts, ensuring their satisfaction and contributing to our company's growth. We are seeking a proactive and detail-oriented individual who is passionate about delivering exceptional service and building strong client relationships.

📋 Tanggung Jawab Pekerjaan

Manage and oversee client accounts, ensuring their satisfaction and retention.,Coordinate with sales and marketing teams to ensure smooth client onboarding and service delivery.,Monitor client performance and provide regular reports to the management team.,Act as a primary point of contact for clients, addressing their queries and concerns promptly.,Collaborate with cross-functional teams to develop and implement strategies to improve client satisfaction.,Identify opportunities for upselling and cross-selling to existing clients.,Stay updated with industry trends and best practices to ensure our service offerings are competitive and relevant.,Conduct regular client feedback sessions to gather insights and improve our services.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Marketing, or a related field.,Minimum of 5 years of experience in account management or a similar role.,Proven track record of managing and growing client accounts.,Excellent communication and interpersonal skills.,Strong organizational and time management skills.,Proficiency in using Microsoft Office Suite and other relevant software.,Familiarity with CRM systems is a plus.,Ability to work independently and as part of a team in a hybrid/remote setup.

🛠️ Keahlian

Account ManagementClient Relationship ManagementSales and MarketingCRM SystemsMicrosoft Office SuiteCommunication and Interpersonal SkillsOrganizational and Time ManagementProblem-Solving
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